How to Contact Elite Ambulance to Request a Quote

When a medical situation arises, a non-emergency ambulance transport might be necessary. Elite Ambulance is here to provide reliable and professional transportation services, but understanding the process of requesting a quote and booking your transportation or booking transportation for others can ensure a much smoother experience all around. This blog post covers the process of how to contact Elite Ambulance and obtain a quote, as well as, ultimately book transportation services:

How to Contact Elite Ambulance?

Contacting Elite Ambulance is easy. We have dedicated phone lines for each of our different regions. Here is where you can reach us:

  • Chicago: (773) 429-8880
  • Chicago Suburbs: (708) 478-8880
  • Northwest Indiana: (219) 322-6061

For the most efficient service, consider calling during weekdays between 8:00 am and 5:00 pm CST. This timeframe avoids potential wait times associated with evenings and weekends.

Information Gathering

You never want your initial inquiry to take too long. Having the right information prepared ahead of calling for a quote can expedite the quote and booking process from both ends. Here’s what information you should have ready to go when calling Elite Ambulance. 

Pick-up and Drop-off Locations

Be prepared to provide the complete addresses for both the origin and destination points.

Patient Information

This includes the patient’s name, date of birth, and a brief description of their medical condition, or the reason the individual may need NEMT services. 

Insurance Details

Having your insurance provider’s name and policy number will help Elite Ambulance determine potential coverage for the transport.

Type of Ambulance Service

Elite Ambulance might offer various ambulance types depending on the patient’s needs. Be clear if there’s a specific level of care required (basic life support vs. advanced life support).

Estimated Date and Time

If you have a preferred time frame for the transport, let the representative know.

The Quote Process

During the call, an Elite Ambulance representative will ask you questions about the transport details. Be prepared to answer as clearly and concisely as you can. For reference, here are a few things you can expect:

  • Confirmation of Information: The representative will confirm the above details you provide.
  • Quote Generation: Based on the information provided, the representative will generate a quote for the ambulance service. This will likely include a breakdown of charges. Be sure to note all charges given. Some providers will include line items you may not need or charge more for a service than others. 
  • Insurance Verification: Elite Ambulance might attempt to verify your insurance coverage to determine potential out-of-pocket costs.
  • Scheduling: If the quote is acceptable and you wish to proceed, the representative will help schedule the transport.

Additional Tips When Contacting Elite Ambulance

  • Ask Questions: Don’t hesitate to ask clarifying questions about the service, potential insurance coverage, or any aspect of the quote.
  • Note the Representative’s Name: Having a point of contact can be helpful if you need further information before the transport.
  • Confirmation: Once scheduled, you’ll likely receive a confirmation email or call with the final details.

If you follow these basic steps and gather the necessary information prior to contacting Elite Ambulance, you can obtain a clear and efficient quote for your non-emergency medical transportation. Whether you are contacting Elite Ambulance for yourself, or contacting us on behalf of a parent, grandparent, or peer, remember, Elite Ambulance is dedicated to providing you with exceptional care during your non-emergency medical transport. We look forward to hearing from you soon! 

Featured Image Credit: Elite Ambulance

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